Estate Agency Training & Consultancy

HUMAN
INTELLIGENCE
IN THE AGE OF AI.

Helping estate agents become more effective, more consistent, and more successful - by combining human skill with the intelligent use of modern tools.

David Mintz speaking at the ESTAS Customer Service Awards

Most agents don't have a knowledge problem.

They have a consistency problem.

The tools are improving.

The results are not.

Because tools don't fix behaviour. And behaviour is where the revenue lives.

The industry is shifting

Three types of agent.
Which one are you?

01

Ignoring the shift

Still running the same playbook from five years ago. Busy, but falling behind without realising it.

02

Experimenting

Trying new tools and ideas, but without a clear strategy. Activity without direction.

03

Using it to win

Combining human skill with modern tools to convert more, earn better fees, and control their pipeline.

← This is where we take you

Technology is reshaping how agents find, win and retain business. The question isn't whether to engage with it - it's whether you'll use it strategically, or let it pass you by while competitors don't.

What this actually is

Not traditional training.

This isn't about slides and role-plays. It's about changing what your team actually does - day in, day out - in the moments that determine whether you win the instruction or lose it.

Behaviour

Building the habits that drive consistent performance, not just one-off improvements.

Consistency

Making the right approach happen every time - not just when motivation is high.

Confidence

Valuations, fee conversations, follow-up. Handling real scenarios with clarity.

Modern tools

Using technology as an enhancement - to see more, respond faster, and convert better.

Outcomes

More instructions
Better conversion
Stronger fees
Pipeline control

Real results

What actually changed.

Representative examples based on real client work

Problem

Conversion from valuation to instruction had dropped to 38%. Agents were technically good but inconsistent in their approach.

What changed

Rebuilt their valuation process around behavioural consistency - same structure, every time, with accountability baked in.

Result

Conversion rose to 61% within 12 weeks. Fee levels held. Pipeline predictability improved across all offices.

Problem

Follow-up was reactive and inconsistent. Leads were going cold. Market appraisals were high but conversions were low.

What changed

Introduced a structured follow-up framework and used modern pipeline tools to make visibility instant and accountability unavoidable.

Result

Instructions up 23% year-on-year. Average fee increased by 0.15%. The team stopped losing business they'd already won.

Problem

Highly skilled but spreading too thin. Doing everything, prioritising nothing. Revenue had plateaued.

What changed

1-to-1 coaching focused on pipeline control, saying no to the wrong work, and leveraging tools to automate low-value tasks.

Result

Revenue up 40% in 6 months with fewer instructions. Higher average fee. More control, less stress.

David Mintz winning Best Estate Agent Guide awards

Award-winning agent & trainer

Not just a trainer who talks about estate agency. An active, award-winning agent who trains from experience.

Google Reviews

What clients say.

"His experience comes from seeing the business from every angle, which makes his training incredibly relevant and practical. Over the years, David's insight, experience, advice and creativity have most certainly helped increase my income and improve how I run my business."

Oliver J

"We have already seen results - something I took away is the 3 calls! Implemented and within 48hrs we have produced a result. That simple question generated another valuation."

Oliver Hewitt

"What separates David from other trainers is that he doesn't tell you what to do, he tells you what he does. Being an active agent alongside a trainer is a winning combo!"

Megan Eighteen

"David is a fantastic Agent, an exceptional trainer and great person. He is making a difference in supporting Agents to be better versions of themselves and helping their clients achieve better results."

Stephen Brown

"Very informative. Good pace of information with a light hearted approach. 5/5"

Matt Reynolds

Book your team's reset.

This starts with understanding your business and seeing if this is a fit. No pressure. No pitch deck. Just a conversation.

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